Who are we ?
This website is owned by :
WAZASHIRT-EIGHTEEN VENTURE SAS
LE HQ, Impasse du Palais
37000 Tours – FRANCE
804 869 162 R.C.S Tours
N° VAT : FR78 804 869 162
Site editor : Thomas DARGAISSE
Website hosting :
SAS au capital de 10 059 500 €
RCS Lille Métropole 424 761 419 00045
Code APE 6202A
N° VAT : FR 22 424 761 419
Siège social : 2 rue Kellermann – 59100 Roubaix – France.
WAZASHIRT® is a registered Trademark.
Before placing an order, if you have any queries to these terms and conditions, please contact us.
The company EIGHTEEN VENTURE, simplified joint stock company with sole shareholder, with a capital of 6000 euros, registered into the RCS of Tours under number 804 869 162, whose registered office is located at LE HQ, Impasse du Palais – 37000 Tours operates a website e-commerce on which are offered for sale clothing, with switchable “pockets” (clothing and / or “pockets” being hereinafter referred to as “Products”), accessible on www.wazashirt.com (hereinafter referred to as “the Site”) to individual customers (hereinafter referred to as “Customer”).
The placing of an order by the Client implies irrevocable acceptance of these terms, the Customer acknowledges having read prior to placing the order. EIGHTEEN VENTURE reserves the right to modify at any time and in its sole discretion, these terms and conditions. The terms and conditions in force are those which are present on the site at the time the customer places his order.
By accepting these terms and conditions of sale, the Customer warrants to be a natural person and have full legal capacity to place an order of Products on the Site.
EIGHTEEN VENTURE provides a copy of this contract on durable medium downloadable on the website before placing the order, that the Customer agrees. The Customer also agrees to receive all information concerning the Products ordering, invoice and more generally the executing of these terms and conditions by email. Customer acknowledges that the acceptance of these terms is made online on the website and does not require a handwritten signature.
These terms and conditions are intended to define the conditions and terms of sale of Products to customers. The order of a Product on the Site implies irrevocable acceptance by the Customer of these terms and conditions of sale.
It is expressly agreed between the parties that the Customer will not be authorized to resell the Products purchased on the Site as part of a professional activity. He can only use them for personal and non-commercial use.
Products offered on the Website may only be delivered in the countries listed on the website.
France – Portugal – Spain – United Kingdom – Italy – Luxembourg – Monaco – Belgium – Netherlands – Denmark – Germany – Norway – Finland – Morocco – Sweden – Republic of Ireland – Switzerland – Canada – United States of America – Japan – South Korea – Australia
The placing of an order online on the Site
To be able to order a product, the Customer must follow the following steps:
1. The Customer must register on the site by filling out a form or sign in to their account with their email address and password. The Customer may also connect with the Facebook connection module without registration on the Site, and shall for this purpose have an account on Facebook.
2. The Customer may then proceed to the choice of products (clothing and / or “pockets”) they wish to purchase on the website, and add them to their cart.
3. Once the customer adds a product in its cart, it will have access to the list of his selection, he can return to the site to add or remove products from his shopping cart.
4. As soon as the Customer will add all the products they wish to order in the basket, it will access the summary page of his order. He will then confirm the order.
5. To definitively confirm the order and to place an order, the Customer must necessarily accept these terms and conditions by checking the box “I read and I accept the terms conditions of sale without reserve.”
6. After final confirmation of the order, the Customer will access to the payment module.
7. The Customer must then choose their payment method.
8. Then the Customer shall proceed to the payment.
The Customer may, if he wish, buy a customized “pocket” (personnalized). To do this, he will have to follow the steps of placing the order described above, and when selecting a “pocket”, it must follow the customization process described on the Site, and respect the technical requirements given on site, particularly in terms of image quality, resolution, size, etc. If the picture sent by the Client on the website is corrupt or of poor quality and prevents proper printing on a “pocket” EIGHTEEN VENTURE undertakes to inform the Customer and ask him to send him a new picture.
The Customer warrants to own the rights of all the elements addressed to EIGHTEEN VENTURE for printing on a “pocket” or have obtained all necessary rights for printing of these items on the “pocket”. The Customer warrants to EIGHTEEN VENTURE that all the items are not counterfeit items, or more generally are not the elements affecting the rights of others.
The Customer warrants to EIGHTEEN VENTURE the veracity of the information provided when placing the order, in particular when creating an account, and undertakes to update the data on it, so they are always truthful.
The Customer is informed that in case of prolonged inactivity during the connection, it is possible that the selection of products is not guaranteed. In this event, the Customer must repeat steps from the beginning.
The Customer is informed that he has the ability to return to previous pages and correct errors and / or modify his order and the data provided, and before definitively confirming his order. If an error in the entry of information by the customer should cause a delay in the delivery of the ordered products, EIGHTEEN VENTURE shall in no case be held responsible.
To register and order, the Customer must choose a password that is committed to protect and keep secret. The Customer agrees to not disclose their username and password to anyone. If lost or forgotten, the Customer will receive an email to edit a new password. The Client is informed that any operation performed using his username and password is deemed to be made by him.
Customer will receive an email confirming the order and payment, with a summary of the order, worth acknowledgment of the order by EIGHTEEN VENTURE.
The order confirmation will be sent to the email address provided by the customer during the creation of his account.
If the product is out of stock, EIGHTEEN VENTURE will inform the customer by email and the date of any restocking of product and its delivery. The Customer will then have the opportunity to cancel the order or to keep it. If the customer cancels the order, the order amount will be refunded.
Some products are available on back order and the client is automatically informed before placing the order.
EIGHTEEN VENTURE may have to give voucher codes (coupons codes) to Customers. These coupon codes can be used in the conditions and limits mentioned on the coupon code. If the customer wishes to use a coupon code, the Customer must enter the code number before proceeding to the payment. The coupon codes can have usage restrictions and are not cumulative.
If the amount of the reduction is less than the product price, the additional price has to be paid by the customer by any means of payment made available on the Site.
If the amount of the reduction exceeds the price of the order, the remaining amount of the reduction will not be reused.
The order processing time
EIGHTEEN VENTURE commits to process the order within a reasonable time. If the products ordered by the Customer is out of stock, EIGHTEEN VENTURE undertakes to notify promptly the Customer. The payment made by the Customer under this product will not be charged.
The delivery time is thirty (30) days from the date of placing the order.
The customer indicates the delivery address of the order. If it is different from the billing address, the customer shall disclose at the time of the order in the space provided for this purpose. Products will be delivered to the address indicated by the Customer at the time of the order.
No change in the delivery address can not be made after the signing of the order.
All product delivered to an incorrect or incomplete address by the Customer and returned to EIGHTEEN VENTURE, will be returned to the Customer or any third party designated by the Customer at the expense of the latter.
The Customer must check on delivery that the delivered products meet the ordered and are not damaged goods, and shall immediately transmit all reserves to EIGHTEEN VENTURE at the following email address: firstname.lastname@example.org.
If the Product is delivered in France in case of damage or partial loss, the Customer agrees to notify the carrier by extrajudicial document or registered letter, his protest motivated within three (3) days, excluding holidays, following the receipt of the Products. Failing notification within the specified period or application expertise, receiving products off any action against the carrier for damage or partial loss, in accordance with Article L. 133-3 of the Commercial Code that the Customer recognizes and accepts. If the Customer personally take delivery of objects transported and if the carrier does not justify having left him the opportunity to actually check their condition, the said period of three (3) days to notify the carrier is increased to ten (10) days. The Customer agrees to send to EIGHTEEN VENTURE the protest notified to the carrier within three (3) days of this notice, to the following email address: email@example.com.
Any claim not made in the rules defined above and within the time limits could not be taken into account and will release EIGHTEEN VENTURE from any responsability with the Client, concerning products not corresponding to the products ordered and the quantity ordered or damaged products.
The Customer must also retain all the products at issue in order to return them to EIGHTEEN VENTURE if it actually requested, so that the complaint can be taken into account and that a contradictory expertise can, if necessary , take place. The Customer undertakes to return the Products in their original packaging, with bar codes, labels and accessories. The Customer undertakes to wrap the products so that they can not suffer damage during transport, and will assume full responsibility. In the event that the Customer does not return the disputed products at the request of EIGHTEEN VENTURE, and under the aforementioned conditions, his claim will not be considered. EIGHTEEN VENTURE accept any liability for loss or damage of a parcel sent by the Customer to EIGHTEEN VENTURE.
In the event that the products do not correspond to the order or be damaged for some reason attributable to EIGHTEEN VENTURE and provided that the Customer has made a claim under the aforementioned conditions and the Customer has, if any, returned the EIGHTEEN VENTURE products, it will send new products complied with the order, or send him a credit note corresponding to the amount of the disputed product.
The provisions of this Article shall in no event deprive the Customer to play the applicable legal safeguards.
EIGHTEEN VENTURE held for lack of conformity with the contract under the terms of Article L. 211-4 and following of the Consumer Code and hidden defects of the thing sold in accordance with Article 1641 of the Code civil.
EIGHTEEN VENTURE not being the manufacturer of AMERICAN APPAREL’s Products or other suppliers’ products sold on the Site, within the meaning of Law No 98-389 of 19 May 1998 concerning liability for defective products, EIGHTEEN VENTURE shall not be liable for defective products. Only the manufacturer is responsible, and the manufacturer guarantees will find solely apply. All products marketed by EIGHTEEN VENTURE benefit from the manufacturer guarantee.
It is recalled that the granting of the guarantee assumes that the customer uses the product in a normal way, that is to say in accordance with the instructions for use and maintenance of the Product. Customers are therefore advised to carefully read the instruction manual or other information included with the product in the packaging or the product (instructions, precautions, conditions). The Customer shall in particular detach the “pocket” of the product before washing, follow the washing instructions listed on the product label; not to detach the “pocket” directly on buttons and fabric, may tear the Product; to detach the “pocket”, the Customer must pay attention to keep the end of the “pocket” (the top of the “pocket”) and pull sharply.
If you want to play the guarantees, you must send an email to the following email address: firstname.lastname@example.org.
The Customer has a right of withdrawal of fourteen (14) days from receipt of the Products by the Customer or a third party designated by the Customer.
The Customer may exercise the right of withdrawal:
– Using the withdrawal form included at the end of these terms;
– Or by sending a registered letter with acknowledgment of receipt in this direction to EIGHTEEN VENTURE before the expiry of that period, to the following address: EIGHTEEN VENTURE – right of withdrawal – LE HQ, Impasse du Palais – FRANCE. The withdrawal letter must clearly state that the Client wishes to withdraw all or part of its order, and specify the name, surname, address and number of customer control.
If the customer exercises his right of withdrawal, he shall return the products to EIGHTEEN VENTURE without undue delay and, at the latest within fourteen days of sending EIGHTEEN VENTURE his decision to withdraw. The Customer shall bear the direct cost of returning the products that he recognizes and accepts. The Customer undertakes to wrap the products so that they can not suffer damage during transport, and will assume full responsibility.
EIGHTEEN VENTURE will refund the customer when it has received specific products to be re-sold in their original packaging, with all bar codes, labels and accessories or if the consumer has provided the proof of product shipment, whichever is the earliest of these facts.
EIGHTEEN VENTURE accept any liability for loss or damage of a parcel sent by the Customer to EIGHTEEN VENTURE, following the exercise of his right of withdrawal.
The Customer does not have a right of withdrawal in case of ordering a product crafted according to customer specifications or custom, as “pockets” custom, in accordance with Article L. 121-21-8 of the Code of the consumption.
Any risk of loss or damage of the products is transferred to the Customer at the time that he or a third party designated by him, takes physically possession of the Products.
Sale of Products is made with reservation of ownership. The ownership transfer of the products occur on the date of full payment for the Products by the Customer.
Prices of Products offered for sale on the Site are indicated in euros, and does not include treatment costs (freight and packaging making the package). The processing fee will be added when ordering depending on the destination.
The total price payable by the customer in exchange for the purchase of the Products will be shown on the summary page of the order, which will specify the price before tax, VAT and processing fee.
Payment for the Products will be made on the Website by using any of the means of payment offered on the Site. The order will be validated only after payment sent into EIGHTEEN VENTURE’s bank account.
The Customer must pay the customs duties and / or other taxes or contributions imposed in his country due to the purchase of a product.
The Site and its contents, including trademarks, logos, images, drawings, models, texts, photographs, graphic charts, databases are proprietary, full of EIGHTEEN VENTURE. Any reproduction, distribution, operations, marketing, use of any of the elements present on the Site, or any part of the Site is strictly prohibited.
The Products and brands and logos are full ownership, entire and exclusive of their creator, assignee manufacturer or any third party rights to the products.
The Customer prohibits any act of infringement, unfair or abusive competition towards EIGHTEEN VENTURE, creators, manufacturers of the products or any third party assignee rights in the Products.
The Client shall personally intent any action or claim of a third party arguing that elements addressed by the Customer and printed on a “pocket” personalized, infringes its rights and indemnify EIGHTEEN VENTURE for any damages incurred.
The Customer is informed that the personal data he provided during the creation of his account on the Site, or the application is subject to a treatment by EIGHTEEN VENTURE for purposes of administrative, commercial and for statistical. This treatment has been declared to the Commission Nationale Informatique et Libertés (CNIL).
According to the Law “IT and Freedoms” of 6 January 1978, the Customer has a right of access, opposition, rectification and deletion of data concerning him, by sending a written request to that effect to the following address: EIGHTEEN VENTURE – LE HQ, Impasse du Palais – 37000 Tours or e-mail to email@example.com.
The Customer is required to correct or update the data which is inaccurate, incomplete or outdated, failing which the order may not be considered or honored on time, and EIGHTEEN VENTURE does not incur liability to this title.
Cookies “shopping cart” are required in order to place an order on the Site. If the client has disabled the cookies, he may not place an order on the Site. Indeed, without these cookies, the website can not remember the selection / customer’s cart.
When creating an account, the Customer must enter his particular telephone number. The Customer is informed that he can enroll on an opposition list in telephone solicitation from the organization responsible for the management of the Opposition list in telephone marketing.
The insertion of a hypertext link to the Site requires obtaining the prior written consent of EIGHTEEN VENTURE. In any case, the link should point only to the home page of the Site.
EIGHTEEN VENTURE obligations will be suspended in case of force majeure without the Customer can incur liability EIGHTEEN VENTURE.
Expressly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French: total or partial strikes, internal or external to the company, including postal services, road transport , sea, air, malfunctions of postal services, road, sea or air transport, lockouts, bad weather, epidemics, earthquake, fire, storm, flood, water damage, blockage of telecommunications, blocking the internet, governmental or legal restrictions, legal or regulatory changes forms of marketing, and other independent cases of the express will of the parties preventing normal execution of this contract.
The Customer acknowledges having knowledge of the characteristics and limitations of the Internet, for viruses, and possible misuse of customer data due to piracy, which EIGHTEEN VENTURE shall not be responsible. It is the same in case of difficulties of access to the Site or malfunction of the Site, including related to piracy. EIGHTEEN VENTURE reserves the right to carry out maintenance on the Site. Customer acknowledges and agrees that he can no longer access the site for the duration of the maintenance.
Customer acknowledges and agrees that the information in the computer systems of EIGHTEEN VENTURE and its partners have the same probative value as paper documents, as regards the signing of the order by the Customer of its payment and the acceptance of these terms and conditions. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
If any provision of these terms were to be declared void or unenforceable due to a court decision or the application of a law or regulation, the remaining provisions of these terms and conditions shall remain in full force.
Parties are independent of one another, and no Party may act or appear as an agent, partner or representative of the other.
The non-implementation or the delay in the implementation of any of the provisions of the contract by a party should not be interpreted or understood as a waiver of that party to the application of the provision.
These general conditions constitute the entire agreement between the parties and supersede any other document or contract of any kind, or any agreement between the non provided herein parties.
This contract is available in French and English.
In case of inconsistency or contradiction between the French version of these terms and any translation, the French version shall prevail in all its provisions.
THESE TERMS ARE GOVERNED EXCLUSIVELY BY FRENCH LAW.
The United Nations Convention on the International Sale of Goods of 11 April 1980 will not be found to apply in the framework of this contract.
The Customer is informed of the possibility to use, in case of dispute, mediation procedure for consumer disputes, or to appeal in court.
A dispute can not be examined by a mediator consumption when:
a) The Client does not justify trying, first, to resolve its dispute directly with EIGHTEEN VENTURE through a written complaint;
b) the request is manifestly unfounded or abusive;
c) The issue was previously addressed or is being examined by another mediator or a court;
d) The Client has submitted the application to the Ombudsman within a period greater than one year from its written complaint with EIGHTEEN VENTURE;
e) The dispute is not within the Ombudsman’s jurisdiction.